Total protection for your device
When purchasing a new Samsung smartphone, tablet, smartwatch, or other device, we recommend choosing services that provide additional protection: device insurance or an extended warranty.
Total protection for your Samsung device
Enjoy innovation without any worries. At Samsung stores, we offer solutions that will protect your investment from the unexpected and ensure your device runs smoothly for years to come.
Device Insurance: Protection Against Everyday Risks
The standard warranty does not cover mechanical damage, but insurance will take care of your device even when things go wrong. This is the best way to protect your device from unexpected repair costs.
Why choose insurance at Samsung stores?
- Protection against drops: A cracked screen or damaged body after a fall is the most common issue covered by insurance.
- Liquid damage: If your device accidentally gets wet or is spilled on, we’ll take care of the repairs.
- Risk of theft: Feel more secure—insurance protects you from losses in the event of theft or robbery.
- Authorized service: If your device breaks down, repairs are performed only at authorized Samsung service centers or authorized partner locations, using original parts and maintaining the manufacturer’s quality standards.
Extended warranty: long-term peace of mind
Samsung devices are renowned for their durability and technological innovation, but complex electronics require maintenance. An extended warranty provides additional security after the manufacturer’s standard 24-month period expires.
Benefits of an extended warranty:
- Up to 5 years of coverage: You can extend your warranty for an additional 12, 24, or even 36 months.
- No unexpected costs: In the event of an internal technical failure
- Unlimited repairs: If the device breaks down repeatedly, we will repair it or replace it with a new, equivalent model.
- Resale value: If you decide to sell the device early, the valid extended warranty will be a major advantage for the new buyer.
We know your device best. When you choose our protection services at our stores, you get direct access to the manufacturer’s standards.
| Extended warranty | Device insurance | |
|---|---|---|
| Manufacturing/technical defects | ||
| Mechanical damage (screen, casing) | ||
| Liquid damage | ||
| Coverage after a 2-year period |
Frequently Asked Questions (FAQ)
Can I insure a device I’m already using?
The insurance service is activated on the day of purchase at a Samsung store. This ensures that coverage applies to a brand-new device.
Where should I go if an insured event occurs?
You can visit any Samsung store, where our consultants will help you fill out the necessary paperwork, or report the issue by calling the partner’s phone number provided.
Will the manufacturer's warranty remain valid after the screen is replaced under the warranty?
Yes! Since the repair is performed at an authorized service center using genuine parts, your device’s manufacturer’s warranty remains in full force.
Consult with Samsung experts
Visit the nearest official Samsung store, and we’ll help you choose
the best protection plan for your new device.