Services at Samsung stores
Samsung stores are more than just a place to buy devices. Here, you’ll receive professional advice, avoid long lines, and enjoy impeccable service, as well as additional services that are important not only before you purchase a device but also throughout its entire lifespan.
Key services when buying a phone
Upgrade for less
The “Trade-in” service lets you save money by bringing in your old device and purchasing a new one.
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Insurance and extended warranty
Visit our store to get additional protection that will give you peace of mind and ensure worry-free use of your device for its entire lifespan.
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Film replacement under the warranty
At most of our stores, you can take advantage of a free warranty screen replacement for foldable phone models (Flip6/Fold6/Flip7/Fold7).
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Data transfer
Safe and convenient data transfer from your old device to your new one. We provide this service free of charge to all customers who purchase a new device from us. If you purchased your Samsung device from a non-authorized retailer, we will transfer your data for an additional fee.
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14-day warranty on the TV
Extra protection during the initial stages of use—giving you peace of mind from day one, in case something unexpected happens while mounting the TV on the wall or unboxing it.
10-month lease without a price increase
Buy a TV with ease by paying in installments over a period of up to 10 months with no extra charges.
Trade in your old one for a new one and save money
Bring in your old TV and save up to €200 when you buy a new one.
Free home delivery
When you choose large Samsung products, such as TVs or home appliances, we’ll arrange for free delivery right to your doorstep.
